FAQ
Frequently Asked Questions
What is Winora Rewards?
Winora Rewards runs promotional competitions where participants can obtain entries for the chance to win prizes. Winners are selected at random after the promotion closes.
Is this gambling?
No.
This is a promotional competition conducted for promotional purposes. It is not betting, wagering or casino gaming.
How do I enter?
Choose an entry pack shown on the promotion page and complete checkout.
Once payment is confirmed your entries are automatically allocated into the draw.
Is there a free entry method?
Yes. A free entry option is available.
Please see the Competition Terms & Conditions for instructions.
How is the winner selected?
After the promotion ends, a random draw is conducted using a verified selection method.
When is the draw?
Each promotion has a countdown timer.
The draw takes place once the timer ends or entries sell out.
How will I know if I win?
The winner will be:
• Contacted directly
• Announced on our website or social media
• Listed on the winners page
Do I need an account?
No — you can enter as a guest during checkout.
Just make sure your contact details are correct.
Who can enter?
Entrants must:
• Be 18 years or older
• Be an Australian resident
Can I enter more than once?
Yes — you may obtain multiple entries unless a limit is stated on the promotion page.
Can I get a refund?
Entries are final once allocated into the draw unless required under Australian Consumer Law.
How do I receive the prize?
Prizes will be shipped or arranged for collection depending on the item.
What happens if the promotion doesn’t sell out?
The draw will still occur at the scheduled time.
Where can I read the rules?
Full rules are available on the Competition Terms & Conditions page.